IMPRESS offers an arbitration service for bringing legal claims against publishers as an alternative to going to court. Claims can be made by individuals or organisations against any of the publishers that are regulated by IMPRESS.
Arbitration involves an independent third party – an arbitrator – who considers all the facts of the case and comes to a decision.
At IMPRESS, arbitrators are appointed by the Chartered Institute of Arbitrators, the leading non-profit body in the field of arbitration.
You can download an arbitration request form here.